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| Royal Crush Blog |
| by Damon Johnson |
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Return and Exchange ConditionsThank you for your purchase. We appreciate the opportunity to provide you with quality products and great customer service. For your convenience, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you have any questions.If you wish to return a product that you have purchased, please follow the instructions listed below: 1. Please complete the Return Form below. If you wish to exchange a product, don’t forget to list the items you are requesting. 2. Return your product in a padded envelope that protects the merchandise, or wrap it well within its original container. Make certain to seal the package well. Address the package to: RETURN/EXCHANGE DEPARTMENT ROYAL CRUSH 2036 ALBANY POST RD CROTON-0N-HUDSON, NY 10520 3. Attach a copy of your original invoice (included in your original delivery) with your returned item(s).This lists your address and other important information we’ll need to process your return 4. Please ship your package insured and prepaid via U.S.mail or UPS Ground. We cannot accept responsibility for uninsured packages returned through the U.S. Postal Service. 5. We will send any merchandise you request in exchange via UPS Ground. 6. Shipping rates are for packing, insurance and delivery. These charges are not reimbursable. However if you choose to exchange any item(s), you will not be charged additional shipping and handling. Please allow 2-7 working days for your package to be delivered to us based on your proximity to New York. _______________________________________________________________ Return Form (Please print this out)To enable us to improve the products and services we offer you in the future, please indicate your reason(s) for returning the merchandise in the reason code section on the form below,using the return codes provided. This information will also help us to process your return more efficiently. Reason I am returning product: Product Number: Size: Color: Description: Quantity: Return Codes (Circle any that apply): WO I ordered the wrong item U Unwanted/Changed my mind WI Wrong item shipped DQ Defective/Damaged/Poor quality If you would like to exchange your purchase, check here _____ PLEASE TELL US WHAT PRODUCT YOU WOULD LIKE IN EXCHANGE: Product Number: Size: Color: Description: Quantity: If you would like a refund instead, check here _____ Please allow up to two (2) billing cycles for returned credit to appear on your credit card statement. |
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